TERMS & CONDITIONS

Effective Date: Booking Date

By booking a service with Pure Path Cleaners LLC, you ("Client") agree to the following terms and conditions:

1. Booking & Payment

- All appointments must be booked online through our scheduling system.

- Payment is required at the time of booking unless otherwise agreed in writing.

- We accept major credit/debit cards via our secure payment processor (Square).

- Prices are subject to change with notice.

2. Cancellation & Rescheduling Policy

- Clients must cancel or reschedule at least 24 hours before the scheduled appointment.

- Same-day cancellations or no-shows will incur a $50 fee charged to the card on file.

- Repeat cancellations may result in denial of future bookings.

3. Access to Property

- Clients must provide safe and timely access to the property at the time of service.

- If we are unable to access the premises within 15 minutes of arrival, the visit may be canceled and subject to the $50

no-show fee.

- Pure Path Cleaners is not liable for delays due to locked doors or denied access.

4. Health & Safety

- We reserve the right to decline service in environments that pose health or safety risks (e.g., biohazards, pest

infestations, illegal activity).

- Clients must secure pets and inform us of any safety concerns in advance.

5. Satisfaction Guarantee

- If you are dissatisfied with the quality of our service, you must notify us within 24 hours of the appointment.

- We will make reasonable efforts to resolve concerns, which may include a free re-clean of missed areas.

- Refunds are issued at the sole discretion of management and only if we are unable to correct the issue.

6. Damages & Liability

- Our team exercises care during each service. If damage occurs due to our negligence, report it within 24 hours for

review.

- Pure Path Cleaners LLC is insured for damages directly caused by our employees.

- We are not responsible for pre-existing damage, loose fixtures, improperly installed items, or unsecured valuables.

7. Client Responsibilities

- Please clear surfaces, floors, and areas to be cleaned.

- Inform us of any fragile items, valuable objects, or areas to avoid.

- We do not move heavy furniture or clean areas that require climbing beyond a standard 2-step ladder.

8. Add-On Services

- Add-ons (e.g., oven cleaning, fridge cleaning) must be booked with a main service.

- Add-ons cannot be scheduled as standalone services.

9. Privacy

- Client information is confidential and used only for scheduling, billing, and customer communication.

- We do not sell or share your data with third parties.

10. Right to Refuse Service

- Pure Path Cleaners LLC reserves the right to refuse or terminate service to anyone for any reason, including abuse,

harassment, unsafe conditions, or non-compliance with these terms.

11. Legal Jurisdiction

- These terms are governed by the laws of the State of Georgia. Any disputes shall be resolved in a court of competent

jurisdiction in Paulding County, GA.

By booking a service with Pure Path Cleaners LLC, you confirm that you have read, understood, and agreed to these

Terms and Conditions.